PC & Apple
Sales / Repair
Quality PCs, laptops and Macs. Repairs, upgrades, printers and troubleshooting.
Talk to us → Local. Reliable. Professional.
Computer Services
You Can Rely On
Microtechnics provides expert computer support, repairs and IT services for home users and businesses across Teesside — with clear advice and no unnecessary jargon.
30 years’ experienceIndependent local support
Home + BusinessOnsite & remote assistance
PC + AppleSales, repair & upgrades
Support for home users & businesses
Computer repairs
↗
Need immediate help?Fast remote support when suitable
✓
Secure & protectedBackup, antivirus & security
Microtechnics services
PC & Apple repairs•Business IT support•Remote assistance•Fibre broadband•Networking•Domains & email•Backup & security•Cyber Essentials support•
What we do
One local partner for the tech you rely on.
Microtechnics supports the full journey — buying and building equipment, fixing problems, keeping systems secure, and helping businesses stay connected.
PC & Apple
Onsite & Remote
Support
Expert help when you need it. We can visit you or connect remotely.
Remote support →Broadband
ADSL, FTTC and FTTP options with installation and support for reliable connectivity.
Discuss broadband →Networking
Cabling installation, hardware integration and support for wired and wireless networks.
Plan a network →Domains, Email
& Websites
Hosting, domain registration, business email, website design and ecommerce solutions.
Start a project →Servers
Server installation and management to centralise systems and support business productivity.
Discuss servers →Backup Solutions
Cloud and local backup options designed to protect the data that matters most.
Protect your data →Security
Virus removal and protection, including ESET solutions for home and business users.
Improve security →Cyber Essentials
& Plus Support
Practical preparation and remediation to help small businesses get ready for Cyber Essentials or Cyber Essentials Plus assessment.
Get certification-ready →Local & trustedBased in Billingham, supporting Teesside.
Friendly & reliablePractical advice for home users and businesses.
Quick responseOnsite or remote help when the problem can’t wait.
Clear & transparentSimple support options without unnecessary jargon.
Need a hand?
What can we help you with?
Choose the closest match and we’ll point you towards the most useful next step.
We can help with that
Computer repairs & upgrades
From slow computers and startup problems to upgrades, printers and general troubleshooting, we can help diagnose the issue and advise on the best next step.
Talk to Microtechnics →
PROBLEMS WE SOLVE
What’s gone wrong?
Technology problems rarely arrive with a helpful label. Pick what sounds closest and Microbot will ask a few sensible questions to help us understand the problem before you contact us.
Not sure which one fits?
Cyber Essentials support
Get your business ready for Cyber Essentials.
Practical, plain-English help for small businesses that want to prepare properly before independent Cyber Essentials or Cyber Essentials Plus assessment.
Certification can feel daunting when you do not have an in-house IT team. Microtechnics can review your setup, identify gaps and help put the right technical controls in place before assessment.
Clear distinction: Microtechnics does not issue Cyber Essentials certificates and is not acting as the Certification Body. We help you prepare your systems and resolve technical issues so you can approach independent certification with confidence.
CEPreparation support
Cyber Essentials
We can review your environment against the technical requirements, explain the assessment questions and help correct issues before you submit for certification.
- Devices & software updates
- Firewalls & secure configuration
- User accounts & access control
- Malware protection
- Practical gap remediation
CE+Technical test readiness
Cyber Essentials Plus
For organisations progressing to Plus, we help prepare the same controls for the more rigorous independent technical testing carried out by an approved assessor.
- Pre-assessment technical checks
- Endpoint & account review
- Network and remote-access readiness
- Remediation before testing
- Support through preparation
Small-business friendlyPlain-English guidancePractical remediationIndependent certification remains with the authorised assessor
Need help right now?
Remote support, without the waiting room.
Microtechnics can provide remote assistance for supported devices when the problem can be diagnosed and fixed without an onsite visit. We use an appropriate secure remote-support method for the device and circumstances.
Remote access should only be started when requested or authorised by Microtechnics support.
Support flow
01
Get in touchCall or email and explain the issue.
02
Connect securelyUse the remote-support method provided by Microtechnics.
03
Resolve the problemWe diagnose, fix and advise on next steps.
ESTABLISHED 1998
Technology changed.
Technology changed.
We kept learning.
Microtechnics has been supporting homes and businesses since 1998. The technology is very different now, but the job is still the same: solve problems clearly, keep systems dependable and help customers make sensible decisions about IT.
Supporting customers since
1998
More than 25 years of practical IT experience.
1998
Microtechnics begins
Supporting PCs, upgrades, repairs and the technology businesses were starting to depend on every day.
2005
Networks become essential
Broadband, office networks, shared data and always-on email changed what reliable business IT meant.
2012
Work moves beyond the desk
Cloud services, smartphones, laptops and remote working made secure access and dependable connectivity more important.
2020
Remote support matters more than ever
Helping customers work from anywhere, stay connected and solve problems quickly without always needing an onsite visit.
TODAY
Security is part of everything
Modern support now includes stronger security, backup, resilience and practical help preparing for Cyber Essentials and Cyber Essentials Plus.
WHY MICROTECHNICS
IT support built around
IT support built around
people, not tickets.
Good IT support is more than fixing the fault in front of you. It is understanding what you need, explaining the options clearly and helping you avoid the same problem next time.
Practical advice
Clear recommendations based on what actually makes sense for the customer — without turning every conversation into a sales pitch.
Understand → explain → solveOne company. Broad experience.
Repairs, business support, networks, email, backup, security, remote assistance and Cyber Essentials support can all be approached as one connected IT picture.
Home + business + securityA real point of contact
You are dealing with an independent IT company that can learn how your systems work instead of starting from zero every time something goes wrong.
Consistent, personal support
1998
Established
Home + Business
Support for both
Remote + Onsite
Help where it makes sense
Cyber aware
Security built into support
Not sure what service you need?
Tell Microbot what has gone wrong.
“
Good technology should feel simple. Our job is to make the complicated parts work quietly in the background.Microtechnics Computer Services
Let's talk
Tell us what you need fixing, setting up or improving.
Call, email or request a callback and we’ll help work out the right next step.